Terms and Conditions

Wagneralt.com Terms and Conditions
(Last updated: May 2024)

I. Terms
Payment for goods received from WAGNER ALTERNATORS & SUPPLIES, INC. may be made with company check, money order, Visa, MasterCard, or American Express. COD orders are also accepted. Subject to prior credit review and authorization, open accounts (net 30 days) may be available. All accounts are due and payable within 30 days of invoice date. A service charge of 1 ½% PER MONTH will be charged on the invoices unpaid by the last of the month after due date. THIS IS AN ANNUAL PERCENTAGE OF 18%. In the case of a returned check a $30.00 fee will be charged, as well as any additional collection and/or attorney’s fees.

II. Conditions
If a customer’s purchase order, which may contain a phrase, or clause, that in any way attempts to change, modify, restrict, or eliminate any of the terms and conditions outlined here, WAGNER ALTERNATORS & SUPPLIES, INC. terms and conditions shall remain fully in effect.

III. Claims
Claims must be made within 10 days. Claims for damages in transit must be filed with the transportation company, as they assume all responsibility after goods are received by them. We highly recommend the damaged shipping carton be retained for inspection and/or the damage photographed.

IV. Returns
ALL RETURNS REQUIRE PRIOR AUTHORIZATION FROM WAGNER ALTERNATORS & SUPPLIES, INC. Please call for an authorization number before returning any parts for exchange or credit. Returns, except those due to our error, are subject to a 20% handling charge. Enclose a packing slip or original invoice with all returns and note our authorization number on the outside of the shipping box. All returns must be freight prepaid. NOTE: Unauthorized returns or return of parts not purchased from Wagner Alternators & Supplies, Inc. will result in no credit

V. Sales Tax
Customer will assume sales tax responsibility where applicable.

VI. Warranty
WAGNER ALTERNATORS & SUPPLIES, INC. will warrant any product it sells to be free of defect in parts and workmanship upon initial use or installation only. Furthermore, WAGNER ALTERNATORS & SUPPLIES, INC. will not be liable for any more than the repair, replacement, or credit of the item purchased up to its original purchase price, and the cause of said defect must be due to a manufacturer’s part or workmanship. WAGNER ALTERNATORS & SUPPLIES, INC. will not be liable for any consequential damages, labor claims, loss of profits, personal injury, or any other form of real or perceived loss which may arise from the failure of said product. Although every attempt is made to ensure that the information contained in our catalogs and website is correct, it is the responsibility of the purchaser to determine if the product will fit the need. No credit or warranty will be issued on any product that has been mishandled, abused, or has failed because of an external force acting upon it. NO CREDIT WILL BE ISSUED ON ANY UNIT THAT HAS BEEN OPENED, OR MODIFIED, IN ANY WAY. Also, products cannot be warranted when used in applications not intended. If credit is denied for any of these, or other reasons, the customer will have the option to have the items returned at the customer’s expense, or scrapped, AND NO PRODUCTS SOLD BY WAGNER ALTERNATORS & SUPPLIES, INC., SHALL BE DEEMED SUITABLE FOR AIRCRAFT. This warranty is in lieu of any other warranties, whether expressed, or implied. No warranty of any kind can be given on any product not returned within six (6) months of the date of purchase, or on any products returned without a copy of the original invoice. CDI products are not warrantable.

VII. Shipping Errors
Any errors in shipping, whether it is a shortage, overage, or damage, MUST be reported to WAGNER ALTERNATORS & SUPPLIES, INC. within ten (10) days of receipt of shipment in order to receive any credit.

VIII. Drop Shipping Terms
WAGNER is set up as a wholesale distributor and our product lines are not packaged for Drop Ship type orders. This is why we don’t sell directly to the retail public/end users. We hope you understand that this is a logistics driven policy change to better serve our wholesale customers. As of 3/1/24, ALL drop ship orders from our warehouse must go directly to business addresses. We will no longer ship to any RESIDENTIAL customers. Drop ship orders will be assessed with a $10.00 handling fee, and subject to a minimum order of $25.00. In addition, WAGNER will not ship any products outside of the USA as a drop ship order.  

All prices are FOB - Chino, California